Lansweeper lspush plus#

LsPush cannot and does not need to be installed on the computer you're scanning. LsPush is a small executable that, when run on a Windows computer, scans the computer locally. One of the ways it can be run is using a group policy. All in all, this is the best helpdesk solution I've used in a SMB environment. Lansweeper's scanning agent is called LsPush. Some of the out-of-the-box default options are oddly specific or outdated, such as the default ticket close dialog, which we ended up removing a lot of irrelevant options from. That's not a big deal for me, but it could be an obstacle for some. Some features and functions require server-side configuration. A search of the support forums usually finds an answer fairly quickly so this isn't a big problem. Overall the documentation is pretty good, but there are some weak spots, and some features weren't described well enough in the documentation. Navigation is easy, and you can get to most items in multiple ways depending on where you are. This is a practical, useful tool for fast and efficient work, it's not a marketing presentation, and I appreciate that. Most functions can be gotten to with a few clicks, no secret hidden menus, no swooping animations or other gee-whiz nonsense. Fortunately, Lansweeper has not jumped on the current bandwagon of making interfaces that look pretty but slow down productivity.

Lansweeper lspush plus#

The ease with which you can administer machines and manage inventory, plus the integration between ticketing and inventory and the advanced scanning features mean we were able to replace three separate tools with this one package. Initial setup was fast and fairly straightforward.